The buyback back‑office
for phone shops.
Quote, buy, inspect and pay for used phones on one system built for the counter — with live pricing, a plug-in device scanner and payouts that reconcile themselves.
Invitation-only alpha · Your brand · Your data
The same system running real UK buyback shops today
The whole counter, handled
Pricing, intake, inspection, payout and stock — the jobs you juggle across notebooks, spreadsheets and your banking app, in a single flow built for a busy shop.
Live market pricing
Quotes are anchored to real trade prices, refreshed daily. Set your margin once and every device is priced for you — no more guessing at the counter.
One-tap device scanner
Plug a phone into USB and the desktop scanner reads the model, storage, battery health and IMEI straight into the intake — no typing, no mistakes.
Postage labels built in
Royal Mail tracked labels generate the moment a customer accepts — Large Letter or parcel, chosen automatically by device size.
Bank payouts, queued & audited
Pay by bank transfer or cash. Every payout is name-matched, logged, and reconciled against what you actually agreed to pay.
Grade, counter-offer, done
Four-tier grading with photo evidence. If a device comes in worse than declared, a counter-offer goes out for the customer to accept — with consent, on the record.
Price lock, on your terms
You set how long a quote stands — a day, a fortnight, a month. Whatever you pick, the price a customer sees is the price you honour: snapshotted at quote time and preserved through regrades. No awkward conversations, no lost trust.
Three steps to your first payout
Create your shop
Pick a name and a subdomain. Your branded buyback site and admin come up in minutes — no setup call, no contract.
Take devices in
Customers quote online and post them, or walk in and you scan on the spot. Everything lands in one intake queue.
Inspect and pay
Grade, approve or counter-offer, and pay out — bank or cash — in a couple of taps. Stock and margins update themselves.
Try it before you talk to us
No form, no password, no sales call. Walk the counter start to finish, or open the real admin and drive it yourself.
A platform that never gets in front of you
BuyBird runs each shop as its own tenant — separate brand, separate data, separate integrations. You get the polish of a big platform without handing over your customers or your identity.
Your brand
Your name, your colour, your domain. Customers see your shop — never ours.
Your data
Each shop runs on its own database. Your trade-ins and customers are yours alone.
Your keys
Bring your own Royal Mail and email. We wire them in; you stay in control.
Free while we build together
Join the pre-alpha and run your shop on BuyBird for nothing. Prices below are where we're heading — you'll never be moved onto a paid plan without a say.
BuyBird Start
Everything to run one shop while we build together.
- Branded buyback site + admin
- Live pricing & instant quotes
- Device scanner (desktop app)
- Royal Mail labels
- Up to 100 trade-ins / month
BuyBird Shop
For a working shop taking devices in every day.
- Everything in Start
- Bank transfer & cash payouts
- Grading & counter-offers
- Price lock you set
- Unlimited trade-ins
- Priority support
BuyBird Multi
Several branches under one roof, each independent.
- Everything in Shop
- Multiple branches
- Per-branch reporting
- Custom domain
- Onboarding help
Set up your shop in the next ten minutes
No card and no contract. We set up each shop with you, so tell us about yours and we will take it from there.
Create your shop